Order Processing
Orders are processed within 1–3 business days after we receive full payment. Once your order is on its way, we’ll provide a tracking number as soon as it’s available.
Please note that items from the same order may be shipped in multiple packages, which could arrive from different fulfillment centers or at different times, depending on stock availability.
If an item you’ve ordered is temporarily out of stock, our customer service team will contact you. You can then choose to wait for it to be restocked or cancel your order for a refund.
For details about standard and express shipping options, please select your shipping country or region from the list below:
| Country or Region | Shipping Method | Shipping Time(Working Days) | Shipping Fee |
| United States | UPS | 6-8 | 18€ |
| Canada | UPS | 6-8 | 21€ |
| EU Member States | UPS | 3-7 | 15€ |
| Spain | UPS | 3-4 | Free |
| Australia | UPS | 6-8 | 23€ |
| United Kingdom | UPS | 6-8 | 18€ |
EU Member States: Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
The shipping time is a estimated time. Invalid address, customs clearance procedures, the bad weather or other reasons will lead to a longer delivery time than expected.
